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LED Strip Light Guide: Troubleshooting

LED Strip Light Guide: Troubleshooting

You’ve already purchased and installed your LED strip light, but unfortunately, it’s not working properly. The last part of our guide, Part 3: Troubleshooting, just might have the answers you’re looking for. Whether highlighting shelves, backlighting cabinets, or outlining furniture, LED strip light can give any space a posh, updated vibe. Yet despite all its appeal, strip light requires an array of unfamiliar parts which can cause unforeseen problems. Today, our lighting specialist Tim Stolar addresses some of the most common issues with LED strip light.

Part 3: LED Strip Light Troubleshooting

1. My Strip Light Came On—Then Stopped According to Stolar, the most common reason this occurs is because your dimmer connection is loose, or you are using the wrong dimmer. If your dimmer is properly connected, check your dimmer’s data sheet to make sure it is compatible with your strip light.

2. My Strip Light Won’t Light Up The most common (and obvious) reason this happens is because your strip light isn’t turned on or plugged into the wall. If your strip light is battery powered, this could also happen because your batteries are dying or dead—try replacing them.

3. My RGB Strip Light is Flickering If your RGB strip light is flickering, it’s most likely because the batteries to your RGB controller are dying. Again, replace your batteries and see if the problem persists.

4. My Strip Light Won’t Flash or Chase Is your strip light connected to a dimmer? Dimmers prevent strip light from flashing or chasing. To correct this, simply disconnect the dimmer from the circuit.

5. My RGB Strip Light Stays One Color If your RGB strip light only stays green, for instance, the reason is probably because it is connected backwards. One side of the strip light carries a positive charge (has one dash line on it) and the other side carries a negative charge (usually has the manufacturer logo). The arrow should point to the plus sign. Try flipping around your strip light and reconnecting it.

6. My Strip Light is HOT to the Touch Your strip light is probably hot because you connected a 12-volt strip light to a 24-volt driver, OR a 24-volt strip light to a 12-volt driver. 12-volt strip light is typically used for short runs, such as for automotive vehicles or motorcycles. 24-volt strip light is typically used in households or in RVs. Check your products’ specs to make sure you are using the right strip light with the right dimmer.

Tim Stolar is an ALA (American Lighting Association) and NAILD (National Association of Independent Lighting) certified lighting specialist. We have plenty of other light experts you can reach through our call center, too. If your problem wasn’t outlined here or is still happening, feel free call us between 7am and 7pm CST at 1-800-624-4488.

So this concludes our LED strip light guide. Are you left with any lingering questions? Reach out to us at the number above, in the comments, or on FacebookTwitterGoogle PlusLinkedInInstagram, or Pinterest.

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